Artificial Intelligence

We provide a wide range of Artificial Intelligence and Machine Learning solutions. Our AI Innovation Lab has proofs of concept that can be tailored to meet your specific business needs. Contact us today to schedule demo session to see of our Proofs of Concept for AI & ML, Data Science, and our AI-Powered Helpdesk.

Multi-Agent Chatbot

AI agents deliver faster, smarter and more context-aware conversations.

Orchestration & Intent based Routing

Detecting user intent and routing requests to the right agent or workflow instantly.

Retrieval Augmented Generation (RAG)

Generating accurate responses using organization-specific data for reliable and accurate AI outputs.

Computer Vision

Enabling machines to interpret visual data with speed, accuracy, and scale.

Action Executor Agents

Automated AI agents that triggers workflows and performs real actions across systems.

Persistent Storage & Chat Management

Storing conversation history, enabling search, context retention, and continuity.

EXPLAiNABLE AI

Storing immutable and exportable trace that helps users to understand and trust AI decisions and outputs.

natural Language Processing

Empowering systems to understand, analyze, and generate human language intelligently.

DONAN AI & ML INNOVATION LAB

Practical Use Cases

Below are some practical uses cases that we have developed in our in-house AI & ML Innovation Lab.
For a live demo of our AI-powered solutions
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AI-Enabled Cybersecurity SOC Platform

Designed an AI-enabled Security Operation Center (SOC) platform for real-time threat detection, User and Entity Behavior Analytics (UEBA), and playbook-driven remediation. Integrated Google Gemini AI for intelligent triage and built a live dashboard for monitoring.

Medicaid Eligibility & Enrollment Agent

Architected an AI-powered eligibility agent automating Medicaid eligibility assessments using LLM-assisted workflows, OCR document ingestion, and explainable AI decisioning across income, household size, disability, and residency attributes.

Medicaid Provider Credentialing & Enrollment Agent

Designed and implemented a rule-based workflow to verify healthcare provider credentials prior to Medicaid enrollment. The workflow is automatically triggered automatically by the user intent.

FDA Risk Prioritization Engine

Analyzed 264K+ FDA inspection records with XGBoost risk models and Groq LLM (Llama 3.3 70B) for natural-language querying. Built interactive dashboards with global heatmaps, facility search, and scenario-based compliance analytics.

USDA Risk Prioritization Engine

Architected a machine-learning–based USDA Risk Prioritization Engine to predict operational and compliance risks across large-scale inspection and regulatory datasets. Built end-to-end AI/ML pipelines for feature engineering, risk scoring, and classification, with LLM-assisted extraction from unstructured inspection reports.

AI Medical Coding Agent

Built an LLM-powered agent generating ICD-10 and CPT code recommendations with confidence scoring and explainability. Reduced manual coding effort by ~40% through intelligent AI workflows with rule-based validation and clinical note OCR.

Prescription Label OCR

Designed and implemented an AI-powered OCR system to extract and structure prescription label information from medical images using Gemini LLM. Implemented automated parsing of medication details, patient information, pharmacy records, dosage instructions, and refill data.

Insurance Fraud Detection Agent

Architected an AI-driven fraud detection platform leveraging machine learning models and feature engineering techniques to identify suspicious insurance claims. Trained predictive models using XGBoost and statistical learning methods to detect anomalous claim patterns and potential fraud indicators. Performed exploratory data analysis, feature engineering, and model validation to improve prediction accuracy and reduce false positives.

Enterprise RAG Assistant

Architected and deployed a production-grade enterprise RAG system for intelligent knowledge management across large document repositories. Delivered hybrid search capabilities and context-aware LLM response generation with built-in hallucination guardrails and traceable source citations to power accurate decision-making.